Shipping & Returns Policy

Thank you for shopping with No Good Design Company. Please review the following policy before placing your order.

Shipping Availability

No Good Design Company currently ships only within the United States. We do not offer international shipping at this time.

Order Processing

All orders require up to 5 business days to process before shipment. Business days do not include weekends or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information when available. Shipping delivery times begin after the order has been processed and may vary depending on the destination and shipping carrier.

No Good Design Company is not responsible for carrier delays, weather-related delays, or other circumstances outside our control.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout. No Good Design Company is not responsible for orders delivered to an incorrect address provided by the customer.

Please contact us as soon as possible if you notice an error in your shipping information. Address changes cannot be guaranteed after an order has been placed.

Returns and Exchanges

All sales are final.

We do not accept returns, exchanges, or refunds. Please carefully review product descriptions, sizing information, measurements, and order details before completing your purchase.

Damaged or Incorrect Orders

Please contact us promptly if your order arrives damaged or if you receive an incorrect item. Include your order number and clear photographs of the item and packaging so we can review the issue.

Damage caused by normal wear, improper care, or use after delivery is not eligible for replacement.

Lost or Stolen Packages

No Good Design Company is not responsible for packages marked as delivered by the shipping carrier or for packages lost or stolen after delivery. Customers should contact the shipping carrier directly to file a claim or request additional delivery information.

Contact

For questions regarding your order, please contact us through the contact form on our website and include your order number.