Refund policy

Returns and Exchanges

All sales are final.

We do not accept returns, exchanges, or refunds. Please carefully review product descriptions, sizing information, measurements, and order details before completing your purchase.

Damaged or Incorrect Orders

Please contact us promptly if your order arrives damaged or if you receive an incorrect item. Include your order number and clear photographs of the item and packaging so we can review the issue.

Damage caused by normal wear, improper care, or use after delivery is not eligible for replacement.

Lost or Stolen Packages

No Good Design Company is not responsible for packages marked as delivered by the shipping carrier or for packages lost or stolen after delivery. Customers should contact the shipping carrier directly to file a claim or request additional delivery information.

Contact

For questions regarding your order, please contact us through nogooddesigninfo@gmail.com and include your order number.